Shuttle Driver

FT & PT, May – September. Clean Driving Record Required. $10-$15 per-hr, dependent on availability and experience. .

Reservations Agent

Description: This position is designated to enhance and increase the volume of guided trips booked at RIGS, as well as to administer RIGS protocol for “client follow up” as it relates to: Past Clients, Trip Inquiries, Client Response, Data-Base Building, and Vendor Contacts. Excellent communication, organizational and computer skills are essential.

Responsibilities: Reservation Agents are required to familiarize them selves with all RIGS guided trip products, including Whitewater Rafting, Fly fishing, Gunnison Gorge and Multi-Day Adventure Trips.

The following is a list of focus areas pertinent to the Reservation Agent position: working knowledge of in-house Reservation System, Daily inquiry response and follow-up, Client check-in and registration, Database building, Travel agency/concierge solicitation and notification, e-collateral templates and email blasts, Web placement monitoring, Updating and posting new online “specials and discounted offerings, Calendar of events management and distribution.

Employee will need to posses the knowledge and managerial skills necessary to oversee all aspects of the RIGS operation in the event one of the owners is unavailable. These responsibilities include, but are not limited to, the following: trip departures, retail sales, inventory control, guide and employee assignments and shuttle assistance. *We will make every effort to keep our reservation agents primarily dedicated to reservation management.

Training: A minimum of 40 hours “in-house” training must be completed in order to familiarize ones self with the RIGS operating system and review office/trip protocol. An additional minimum of 10 hours of training will also be required for “product location and familiarization.” Employee will be responsible for possessing an excellent working knowledge of all RIGS operational trip locations and will be required to visit, both personally and by formal introduction, each location. *After the combined 40 hour training period, we will access your working knowledge of all systems, to determine if further training is needed.

Duration: Seasonal Employment, April 20th – October 1st, annually. *Full-time and Part-time available, may include weekends. Variable shift times and dates available.

Pay scale: In accordance with experience level. (Range: $12.00 to $16.00 per-hour.) *Pay-scale during the training period is: $10 per-hour.

Benefits: An additional bonus will be earned, based on volume of trips booked, of 1% of trip cost (base rate only.) Annual estimated bonus wage: $1200.

Kayak Instructor

FT, PT, May- September, Trip Leader needed for inflatable kayak day trips. May combine with Rafting Guide position. Prior Experience Necessary.

Fly Fishing Guide

FT, PT, May-September, instruct anglers on regional waters, great pay/fun
Prior Experience Necessary.

River Rafting Guide

•FT & PT Available, May-August. Great pay & fun work environment.
•Guide Training available, if not Currently Certified
•Review Training Dates and Confirm Online, Pre-registration required.
•Includes: Colorado State River Guide Certification, First-Aid & CPR.
•SRT Certification available for additional cost. (non-employee’s welcome)
Pay for performance - ROL minimum qualifications - Training schedule

JOB DESCRIPTION: Guiding a raft with clients:
•Assess clients, read type of people and constantly assessing them for nervousness, ability, strength/weakness, physical, medical conditions.
•Lead, inspire, and instill confidence.
•Interact with clients.
•Show interest in clients, communicate with clients, informing on and off the river.
•Manage time and trip to ensure boats/people are off the river (before dark), within company schedule requirements.
•Read body language, assess state-of-mind of clients.
•Manage group behavior, so that it is appropriate to activity. (safety, briefing, prevention)
Instruct general rafting skills to clients both on and off the water:
•Use verbal and visual demonstrations, so that the guide is confident that clients can understand and follow instructions on the water.
•Demonstrate paddle strokes (forward, back, stop, rest)
•Demonstrate control of raft (turns, weight distribution, crew position, sitting in raft)
•Explain safety instructions (foot entrapment, flipping, wrap)
•Demonstrate and explain self-rescue skills (swimming in whitewater position, throw bag rescue, extended paddle rescue, getting back into the raft)
Maintain safety of raft and equipment:
•Ensure safety equipment is carried and used according to company operating procedures (helmets, wet sox,, wetsuits, PFD, throw bag, repair kit, pump)
•Know how to maintain, care for, and inflate raft.
•Know exit/access points on the river for getting on and off the river, as per company’s emergency procedures.
•Know river signals. (hand, paddle, whistle)
•Demonstrate working knowledge of company and personal raft guide safety equipment (throw bag, karabiner, pulley, knife, flip rope, whistle, prussic)
•Follow company procedures for storing and placement of safety equipment on raft (spare paddles)
Demonstrate river rescue skills:
•Pre-requisite skills include river-crossing skills, rafting skills, knowledge of ropes and knots, life saving skills (approaching a panicked person), river confidence. Additional skills include the following:
oPerform self-rescue; demonstrate water confidence on Class III water.
Correct a flip.
•Set up a system to unwrap a raft. This may include working with static ropes, knots, anchors, pulley system (z-drag), knowledge of ropes and what they are used for; advantages and disadvantages.
•Throw a throw bag to a client (from bank/ from raft). This may include retrieving a person, throwing accurately, informing person in water, , knowing when and when not to use it, making assessment about river conditions, clients' ability and condition, potential hazards (strainers, state of river bank, keeping self safe)
•Apply river rescue skills to rivers on which company operates.
•Prioritize actions and manage a river rescue; people & equipment
•Demonstrate river swimming skills. This includes: rescuing people, swimming from one side of the river to another, using current and eddies, avoiding hazards (foot entrapments, strainer, sweeper), assisting people who are stuck.